Gaming is for fun — not a burden. rg999 wants every player to play in a healthy, controlled way and genuinely enjoy it.
Responsible gaming means enjoying gaming as entertainment — within your means, your time, and your budget. rg999 believes that a happy, healthy player is our true measure of success.
Online gaming is growing in popularity across Bangladesh. Sticking to a few simple habits keeps it enjoyable for the long run — but without them, it can occasionally cause problems.
Rg999 has a comprehensive player protection system in place. From deposit limits to self-exclusion, every tool is right at your fingertips. This page covers everything openly and in full.
Keep in mind: Play for entertainment, not as a primary source of income. Chasing losses by playing more is where the problems begin.
If you answer "Yes" to any of the questions below, please seek help.
Rg999 puts you in control of your own gaming experience — all the tools you need are right in your account settings
Set your own maximum for daily, weekly, or monthly deposits
Decide in advance how much time you'll spend gaming each day — the system will remind you
Option to suspend your account temporarily or permanently
Your full history of time spent and money used — available to view at any time
Automatic reminders at set intervals about your playing time and win/loss record
Our support team is available 24/7 for any issue — reach us in Bangla and get the help you need
Set a budget before you play and stick to it. If you lose, don't stress — treat it as the cost of entertainment. Never use savings or everyday living expenses for gaming.
Set aside a fixed amount of time for gaming each day. Start a timer before you play and make sure you stop when it goes off. Playing late into the night takes a toll on both your body and mind.
Gaming should be fun — not a way to earn money. Win and feel good, lose and move on — that's the attitude to bring to rg999. Treat every session like any other form of entertainment.
Don't play for long stretches at a time. Take at least a 10-minute break every hour. Never play right after a loss when you're angry or frustrated — you won't make good decisions in that state.
There's no need to hide your gaming. Be open with your family and stay honest. If gaming ever becomes a problem, don't hesitate to reach out to the people close to you.
If you feel something is wrong, do not wait — contact the rg999 support team right away. We will help you with self-exclusion or other protective measures, without any judgment.
Gaming addiction is a mental health issue. It doesn't happen overnight — it builds gradually. Watch out for the warning signs below.
If you notice any of these signs, please stop and seek help. It's not a sign of weakness — it takes courage.
Small habit changes are all it takes to keep gaming enjoyable. Following the steps below significantly reduces the chances of running into problems.
Before starting a session, decide how much BDT you are willing to spend. Once you reach that limit, stop immediately.
Set a timer on your phone or a clock in the room. When time's up, the game stops — no "just one more round."
Tired or emotional states lead to poor decisions. Play when you're refreshed and clear-headed.
Get up every 45–60 minutes, stretch, and drink some water. Avoid long sessions.
Go to your account settings and activate deposit limits and time limits — it's the most effective way to stay in control.
Self-Exclusion is a feature that lets you place a temporary or long-term break on your own account. During this period, logging into the account will not be possible.
Rg999 offers three types of self-exclusion:
No promotional emails will be sent during your Self-Exclusion period. We fully respect this decision.
To activate Self-Exclusion, go to your account settings or let us know directly via live chat. It takes effect within 24 hours.
At rg999, you decide how much you deposit or wager. You can lower these limits at any time — but increasing them requires a 24–48 hour cooling-off period, so the decision is never made on impulse.
Set a maximum amount to deposit in a single day
Control your total deposits for the week
Set a ceiling for your spending across the whole month
Set a maximum amount per bet
Decreasing a limit takes effect immediately. Increasing a limit requires a 24–48 hour waiting period.